Office of the CEO

The Office of the Chief Executive covers two key areas of work: the Secretariat, comprising the Chief Executive, the Association Secretary, the Legal Advisors and the supporting admin team, and the Planning and Performance Improvement Directorate.

Secretariat

Based at the head office near Reading, the Secretariat team is responsible for all the arrangements for meetings of Council, the AGM and of Corporate Team ? setting dates, booking facilities and preparing and circulating agendas and papers. It also handles any other matters that enable the governance of the Association to run smoothly, including administrative support for the Chief Executive and the Chairman.

Planning & Performance Improvement

The team work in an effective and efficient manner that ensures all resources are maximised to the benefit of blind and partially sighted people.  Staff and volunteers are supported through the provision of business management services and processes that ensure we can provide services to anyone who could benefit from them, now and in the future.

Functions of the Planning and Performance Improvement team focus on Corporate Planning, Project Management Support, Performance Management, Quality Assurance, Risk Management, Complaints Resolution, Client Representation, Research (Ophthalmic, Canine, Mobility) Coordination, Health & Safety and Internal Audit.

Meet the Corporate Team