“I have missed my stop before because the driver drove past it without saying anything to let me know. I once asked a driver for the number of the stand I was at and he completely ignored me, very rude! These experiences are part of my apprehensions currently”
Lee, Worcester (guide dog owner)
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Buses play a vital role in enabling disabled people, including those with sight loss, to live more independent lives. But the worry of being unsure if you have caught the right bus, where you are on your journey, or when your stop is coming up, puts many people off using them. Audio-visual next stop and final destination announcements (AV) are therefore essential.
This will enable people who are blind or partially-sighted to use buses with confidence, as well as improve the experience of bus travel for all passengers, including elderly people, commuters and tourists.