Talking Buses research

Several items of research have been produced and commissioned by Guide Dogs over the years into the issue of audio-visual announcements within the Talking Buses campaign. Displayed below is a list of some of this research.

Joel Using A White Cane Getting Off Of A Reading Bus

Destination Unknown

A report based on a bus passenger survey of 2009 people which took place between February and July 2014. The report shows nearly two thirds of blind or partially sighted passengers have missed their stop at least once during the last six months.

Road to Nowhere 2013

We ran a survey between 2012 and 2013 to find out about people’s experiences of using the bus. It revealed that 9 out of 10 blind or partially sighted people found travelling by bus causing them difficulties in visiting places.

Read the PDF (1,459kb) and the Word document (58kb). An executive summary specifically for Northern Ireland is also available to download (Word 41kb).

Forgotten Passengers Survey

Guide Dogs’ Forgotten Passengers survey conducted in 2012 found that 87% of blind and partially sighted passengers missed their stop because they didn’t know where they were on a journey.

Read the PDF (160 KB) and the Word versions (109 KB).

Government Research

A Department for Work and Pensions survey showed that 37% of disabled respondents found transport accessibility a significant barrier to work.

The TAS Report

The TAS Report into “Installing Audio-Visual Equipment on
Buses – Cost and Practicality Issues”, revealed the real costs of AV: it only costs £2,550 to install AV on a double-decker bus. In comparison, a new bus costs around £190,000.

Read the executive summary in PDF (320 KB) or Word versions (30KB).


Did you know?

 An independent polling company, nfpSynergy, asked in 2013 1,000 adults in the UK whether audible "next stop" announcements should be compulsory on all buses. 74% said yes.

Emily on a bus

“When I visit London the bus services have audio announcements and this is very helpful if you are partially sighted or blind. It would really help to have them on all bus services.”

Vision impaired person, Bognor Regis