Admin roles (Group based)

There are a diverse range of volunteer roles, including dog related, fundraising or support roles. Click on the pdfs of job descriptions. Contact the Volunteering Office

Volunteer Customer Service Mentors

Help mentor our support services team giving them advice and techniques so we will be able to continue supplying leading edge customer care to all those involved in raising money and support for Guide Dogs.

For more information please contact the Volunteering Office

Volunteer Admin Support

Working alongside and/or with other departmental staff and volunteers you could be asked to undertake a range of general office duties such as data entry, filing, typing, telephone work post sorting etc. There may also be the opportunity to attend some fundraising events.

Download Volunteer Admin Support Role Description (Word) 136kb

For more information please contact the Volunteering Office

Volunteer Group Chair

To be the main point of contact for people who want to raise money in your specific Group area, working in conjunction with the Local Guide Dogs Fundraising Co-ordinator ensuring that the Branch operates within the Policies and Procedures of the Association.
You would also be partly responsible for Group Members who are linked to the Group.

Download a Volunteer Group Chair Role Description (Word) 372kb

Volunteer Group Member

This role is one of our more popular roles, gaining the volunteer the opportunity of attending local fundraising events such as street collections, local dog shows, flag days, tombola stalls, handing out leaflets and generally raising the awareness of Guide Dogs while raising valuable funds for the association.

Download a Volunteer Group Member Role Description (Word) 372kb

For more information please contact the People Resourcing Office

Volunteer Group Secretary

To undertake the administrative duties of the Group and, along with other members of the Group hierarchy be partly responsible for Group Members.

Download a Volunteer Group Secretary (Word) 127kb

Volunteer Tour Guide

This role will receive individuals and parties of visitors to the Guide Dogs Centre, serving refreshments and showing the visitors the working life of the Centre.
They will liaise with the departments at the Centre to ensure that the information given to visitors will be correct and up to date.

Download a Volunteer Guide Dogs Tour Guide Role Description (Word) 215kb

Volunteer Reception Support

This is a key, customer facing role for Guide Dogs and you would be expected to welcome visitors in a friendly and professional manner, passing details of visitors to the various departments.
An efficient telephone manner is also an essential skill we would look for.
While in our reception area various admin duties would also be undertaken.

Download a Volunteer Reception Support Role Description (Word) 145kb

Volunteer Treasurer

Working along side the Group Chair and Group Secretary this is a key role in maintaining the success of the Group network.
You would responsible for all monies raised at Group activities and collection boxes being banked and that all records are correct an up to date.
Close working with our Head office and Local Fundraising staff will ensure that you will have all the information required for this role.

Download a Volunteer Treasurer Role Description (Word) 539kb