About Our Cookies

Cookies

We employ a number of Cookies across our websites in order to enhance the user experience, and ensure that we are able to provide the relevant content that our visitors expect.

To do this we use a combination of session, persistent and third party Cookies.

Information about the Cookies we employ:

  • Session Cookies allow our users to link their actions during browser sessions, they expire after a session and are not stored long term. We use this type of Cookie to maintain a user session on the websites, we also use session Cookies to collect data on how visitors use our website, for example: what type of browser they are using, what pages are popular.
  • Persistent Cookies are stored on a user's device in between browser sessions which allows the preferences or actions of the user across a site to be remembered. We use persistent Cookies to make our website more accessible to users. These Cookies help us to provide the user with the text size and colour options they require.
  • Third party Cookies are set by a domain other than the one visited by the user. We use these cookies for our work with third party organisations, to allow us to understand the journey that our visitors take to get to our website.

View a full list of Cookies used on Guide Dogs' websites.

The data we collect may contain personal information (an IP address and/or Cookies). We do not link IP addresses to individuals. Your IP addresses are used for internal research and promotion purposes and are not provided to third parties. Cookies issued by us only contain a unique number and therefore contain no personal data. We do not link Cookies to individuals other than to recognise repeat visits.

IP address definition - an IP address is a series of numbers that identify computers on the internet. IP addresses can theoretically be linked to an individual. Such linking requires additional information (particularly from the internet provider who issued the IP address or from the visitor themselves). For that reason IP addresses are considered personal data.

Cookie definition - a Cookie is a small file that is stored on the computer of a visitor when they visit a website. If they visit the website again, the Cookie shows that it is a repeat visit. Because the visitor is recognised though the Cookie, Cookies are considered personal data. In addition, Cookies may contain personal data themselves.

If you want to disable Cookies you need to change your website browser settings to reject Cookies. How you do this will depend on which browser you are using. Below you will find further detail on how to disable Cookies for the most popular browsers.

For Microsoft Internet Explorer:

  1. Choose the menu option “Tools” then “Internet Options”
  2. Click on the “Privacy” tab
  3. Select the appropriate setting


For Mozilla Firefox:

The following link shows you how to set your Cookies options in Mozilla: http://www.mozilla.org/projects/security/pki/psm/help_21/using_priv_help.html


For Opera 6.0 and higher:

  1. Choose the menu option "Files” then “Preferences”
  2. Privacy

The following link gives more information: http://www.opera.com/browser/tutorials/security/privacy/

More information:

You may also find the following link helpful: http://www.aboutcookies.org/Default.aspx?page=1 

What will happen if I disable Cookies? If you disable Cookies you will not be able to use all the interactive features of our website.

If you have any further questions about Cookies then please contact website@guidedogs.org.uk




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