Changes to volunteer roles
Puppy walkers and boarders
We are incredibly grateful for the dedication and generosity of our puppy walkers and boarders, especially in these challenging times. Your health and safety, and the health and wellbeing of the puppies and dogs you look after, is extremely important to us.
The following information has been developed to address any questions you may have at this time.
General canine FAQs
Looking after your dog
Emergency dog boarding
My Sighted Guides
We know that many of our My Sighted Guide volunteers are keen to get out again with their My Sighted Guide partners. We’re extremely grateful to those volunteers who have been supporting their partners during lockdown with 24,481 ‘keeping in touch’ calls (and counting). Behind the scenes, we’re putting together plans to ensure everything is in place so you and your partner can get out again safely. Once this has been done, your My Sighted Guide Service Manager will be in touch with you to discuss your individual circumstances and a plan to reinstate your partnership.
Thank you again for your resilience and understanding during this time. We appreciate your patience and ask you not to resume any visits until we confirm it is safe to do so. This means no face-to-face contact should take place until you’ve been notified by Guide Dogs. It is felt at this time that these measures are necessary to protect our service users and volunteers. Restrictions also include the volunteer role - My Sighted Guide free running/walking of dogs.
We remain committed to maintaining regular contact to reduce the impact of our suspended service and associated isolation.
Our Speaker Service is currently suspended but there is information and guidance available on the Volunteer Information Point on how to organise a virtual speaker event instead.
Certain driving activities such as transfering dogs/equipment and the collection of donation boxes is permitted. Please check with your volunteer manager for more information.
We’re still closely monitoring the ongoing situation and have been in touch with Fundraising Group Coordinators about the phased restart of volunteering with us (if your personal circumstances allow).
Fundraising and events FAQS
Guidance to be followed when we are not in a national lockdown: