Last year we tested a new service called Companion Dogs, with the aim of helping more people with a vision impairment. A companion dog offered friendship and emotional support but wasn’t a qualified guide dog. The service had success, but it has been difficult to support, particularly at the moment when we need all our resources as we deal with the challenges of the pandemic. That’s why, following a complete review, we have decided to close our companion dogs programme.

We won’t be accepting any further applications for companion dogs – if you are in the process of applying, we will be in touch to explore the best option for you, and to discuss our other services. This has been a difficult decision to make, but by taking this step we can focus on helping as many people as possible through our other services.

Guide Line

If you have any questions about the closure of the service please contact Guide Line on

0800 781 1444