Data protection training

Keeping the information and data of our supporters, service users and volunteers safe is a high priority for everyone at Guide Dogs. To support volunteers with this we have different levels of data protection guidance and training in place.

All volunteers in any role should read our Data Protection Essential Guidance, but if your role involves processing data regularly, you’ll be asked to complete our ‘Data Protection and Information Security’ training which must be refreshed on an annual basis.

Please see our Frequently Asked Questions, for more information including the list of volunteer roles that need to complete this training.

There are several options available to you to complete data protection training and we are here to support you with it.

1. Pre-recorded webinar and assessment questions

   
   A pre-recorded, accessible version of the Data Protection training webinar, that was delivered by our Data Protection team is available for you to complete your learning, at a time that suits you. The link to access the training webinar is further on in this section. Once you have watched it, please return to this page and use the second link to access the assessment questions. The eight assessment questions will confirm your understanding of the information and enable us to mark your training record as complete. Please note you will need to answer all the questions correctly, but you can attempt the assessment as many times as you need to. If you need assistance to complete the assessment questions, please contact your volunteer manager.
   
   Please use the following links to access the webinar and questions.
   
   Pre-recorded Data Protection training webinar
   
   Assessment questions
   
   

2. Alternative format workbook and assessment questions

   
   An accessible workbook (Word) version of the Data Protection training is available for you to complete your learning, at a time that suits you, in your preferred format. The link to access and go through the document is further on in this section. If you’d prefer to access the workbook in an alternative format (e.g. Braille or audio) please contact your volunteer manager.
   
   Once you have gone through the training, please return to this page and use the second link below to access the assessment questions. The eight assessment questions will confirm your understanding of the information and enable us to mark your training record as complete. Please note you will need to answer all the questions correctly, but you can attempt the assessment as many times as you need to. If you need assistance to complete the online assessment questions, please contact your volunteer manager.
   
   Please use the following links to access the workbook and assessment questions.
   
   Data Protection training Workbook Standard Print 
   
   Data Protection training Workbook Large Print 
   
   Assessment questions
   
   

3. E-learning

If you’d like to complete the training as self-paced e-learning, please activate one of the links below using Kallidus, our e-learning platform. The course has three modules, and each will take approximately 20 to 30 minutes to complete, including an assessment.

• Most volunteers can log in with a personal email address by following this link to Kallidus 
• Volunteers who have been provided with a Guide Dogs email address should follow this link to Kallidus
  
  Please note: Not all volunteers automatically have access to Kallidus. If the links above don’t work for you, please contact us.