We call for public to help those with sight loss trying to social distance
As lockdown starts to ease and communities across the country begin to enjoy fewer restrictions around travel and socialising, we highlight that lockdown being lifted doesn’t mean greater freedom for everyone.
Sight loss and social distancing
Coming out of lockdown highlights a new set of challenges for people with sight loss to overcome – with social distancing measures limiting independence and increasing isolation.
Guide dog owner Jonathan Attenborough from Perth explains: “Social distancing is the most challenging aspect for me in the whole Covid-19 situation. Not being able to socially distance is a major challenge to my independence and keeping myself safe.
“I’m less confident getting out and about than I was. Now that lockdown is lifting, other people are trying to get their life back to what it was, but it’s a whole new world for people with sight loss. It’s a lot for us to adjust to and it would really help if people have an awareness of how they can play their part.”
Research conducted by us in the first week of May* found:
- Just 22% of the general public would feel ‘completely comfortable’ offering to help someone with sight loss while social distancing measures were in place. Reasons included not knowing how to help from two metres away (50%) and being concerned about making physical contact (37%).
- Although 78% of GB adults understood that those with sight loss would face additional challenges while social distancing, 65% hadn’t considered this prior to taking the survey.
These concerns are valid - the support people with sight loss have previously relied on, such as sighted guiding which can involve taking someone’s elbow, is not compatible with social distancing. This has left people with sight loss concerned about accessing essential services such as supermarkets and public transport.
To help combat the increasing isolation felt by those with sight loss during lockdown, we are launching a campaign called ‘Be There’, which gives guidance to encourage the public to feel confident in their ability to offer support whilst maintaining social distancing.
1. Keep your distance, but don’t disappear
2. Say hello and offer your help
Simply by letting someone with sight loss know you are nearby; you are giving them the opportunity to ask for any help if they need it. People often feel unsure about their ability to help someone with sight loss, but their request could be a simple as finding out where a shopping queue starts, or if there is a safer place to cross a road.
Anne Ruddock, 69 from North Yorkshire says: “It can be really challenging at the best of times when you can’t see what’s going on around you. At the moment, it’s vital that I get more verbal information from people around me, as a lot of the environment around us is built on visual cues, which I can’t rely on. By saying ‘hello’ and offering some extra help could make the world of difference.”
3. Describe the scene
We’ve all had to adapt to unusual sights during lockdown – people standing apart in long lines outside of supermarkets for example. But those with sight loss haven’t always witnessed this to the same extent, which can be isolating and confusing. By describing what you can see to someone with sight loss, you can help them to understand the environment and navigate accordingly.
Guide dog owner Jonathan Attenborough explains “I don’t always know there is a queue because my dog Sammy takes me to the door of the shop, not the end of the queue. Shops have introduced visual indicators and one-way systems and if you can’t see they’re a major challenge.”
As part of a separate survey, people with sight loss had previously told Guide Dogs that concerns about travelling once lockdown restrictions begin to be lifted included their ability to social distance whilst using transport (84%) and access to support whilst using transport (61%)**.
Guide Dogs Director of Operations Pete Osborne said: “Lockdown being lifted isn’t the start of greater freedoms for everyone. In the past couple of months, we have consistently heard that people with sight loss are concerned about social distancing - even the most confident are lacking confidence in the new environment. They are concerned that people will avoid them and be less willing to help and have told us that not knowing what the new environment looks like is making even doing normal routes a stressful experience.
“Our concern is that if social distancing policies are to continue indefinitely for all our safety, they actually have the potential to do harm. At an extreme, they could lead to people with sight loss being avoided in public and assisted to stay at home, not assisted to live independently.
“That’s why, in addition to telling the general public how they can help, we’re also asking the government to work with us and the wider sight loss community to make sure that sighted guiding, which is crucial for independence and reducing social isolation, can be provided safely.”
*All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2071 adults. Fieldwork was undertaken between 2nd – 3rd June 2020. The survey was carried out online. The figures have been weighted and are representative of all GB adults (aged 18+).
** 328 people have completed the Guide Dogs our transport survey in May 2020, online via the Guide Dogs Engaging Networks platform. 92% of these are people with sight loss and the remaining participants are people who care of people with sight loss. 33% of respondents currently have a guide dog.
- Guide Dogs launches Tech for All scheme
- The Countess of Wessex has succeeded Princess Alexandra as Royal Patron for Guide Dogs
- Guide dog owner becomes England's first female fitness instructor with sight loss
- Guide Dogs advocates for new dog theft law
- Highlighting the dangers of e-scooters after guide dog owner hit
- Charities call for Network Rail and the Department for Transport to address rail safety faster
- A tasty victory for Dan McGeorge
- Guide Dogs makes support more accessible to people with sight and hearing loss
- Trainee Buddy Dog Mason provides canine comfort to NHS workers
- Celebrating our 90th anniversary with Flash the pup
- Guide Dogs launches weight management pilot scheme with the support of partner Royal Canin
- Our 2021 annual plan
- Widespread and illegal: Guide Dogs raises the alarm about e-scooter misuse
- Guide Dogs' Christmas Wishes Virtual Event proudly supported by Royal Canin
- Introducing the Guide Dogs Glossary; the new language we use to describe ourselves, our services and our people
- Guide Dogs warns of Christmas gift that could place you on the naughty list
- Guide Dogs and Aunt Bessie's forge new partnership to help raise awareness of sight loss
- Public back Guide Dogs' call for new law on pavement parking
- Guide Dogs moves up to fourth place in the YouGov CharityIndex for Brand Health
- Guide Dogs launch a guide for Higher Education providers to support students with vision impairment
- Marks and Spencer is the latest national corporate partner for Guide Dogs
- Guide Dogs calls on Government to end inaction over pavement parking
- Guide Dogs and Citi in brand new partnership
- Libby Clegg takes to the ice
- Guide dog owner appears on Ready Steady Cook
- Guide dog owner set to be Radio 1's first blind presenter
- We call for public to help those with sight loss trying to social distance
- High Street Heroes 2019
- Strictly-Lover Neve Meets Craig Revel Horwood | Guide Dogs
- A quarter of pet dog owners say fireworks are their dogs biggest fear
- Sight loss charities join forces to launch online advice hub
- Shut out due to sight loss: Three in four guide dog owners illegally refused service
- By My Side - March 2019
- BBC shares guide dog owner's discrimination battle
- Charities collaborate to empower guide dog owners to tackle access refusals