Computer and phone guidance
You may find these documents useful if you are a volunteer who needs to use technology.
Kallidus
Kallidus is the website Guide Dogs uses to deliver learning resources to staff and volunteers. You can find out more information, including support videos and FAQs, by visiting our Kallidus page.
Using Zoom
Zoom is a widely used tool to help keep in touch. There is a handy getting started guide, plus more detailed tips for getting the most from zoom.
IT and phone Support
The guides below help those volunteers whose role requires them to have a Guide Dogs login. You will only be able to use these guides if your manager has given you login details.
InTune is our secure access App which gives you many benefits and secures Guide Dogs Data. At present Guide Dogs email is available as webmail without the installation of InTune.
Using any equipment
Using your own device
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Using your own computer to log in remotely (pdf 1.65mb)
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Using your own iPhone: How to read Guide Dogs email (pdf 402.64kb)
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Using your own iPhone: How to install Skype for Business App (pdf 126.30kb)
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Where to get help (docx 29.34kb)
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Your own ANDROID PHONE: Guide Dogs email, Skype and Setting up InTune (pdf 506.09kb)
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One Touch Install guide (pdf 258.73kb)
Using Guide Dogs Equipment
- Community fundraising
- Community Hub
- Data protection training
- Drivers
- Ethos
- Guide Dogs Appeal
- Policies, expenses and procedures
- Virtual events and on-demand recordings
- Volunteer clothing
- Volunteer promotion
- Computer and phone guidance
- Fundraising resources
- Newsletter and mailing archive
- Puppy raising
- Safeguarding
- Saying thank you
- Volunteer feedback
- Wellbeing and safety