Visitor Experiences

Have you ever wondered what goes on behind the scenes at Guide Dogs? Come to our National Centre to find out how every guide dog journey starts with our life-changing puppies, or to our regional centres where we train our dogs to become guide dogs. Join us for an amazing visitor experience at one of our centres; we can’t wait to show you around!

On this page

National Centre - Classic Experience

Join us for one of our experiences and be granted with an unmissable opportunity to gain behind-the-scenes access to the UK’s only breeding centre for guide dogs. You will even get to see some of our gorgeous puppies from our viewing platforms as they eat, play and snooze with their siblings in our Puppy Block. 

You will be greeted by one of our knowledgeable team, who will guide you around our state-of-the-art facility and fill you in with the secrets of breeding our life-changing dogs. During the experience, you will be split into small groups, so you can ask as many questions as you like and take things at your own pace. Our experiences are bursting with information that is delivered in a range of interesting and interactive ways, including:

  • Expert guides
  • Observing our colleagues as they work
  • Viewing our puppies from the puppy viewing platform
  • Close-up video footage
  • Handling artefacts, such as harnesses and canes
  • Sensory tunnel experience

Not only that, but you will have the chance to walk using sensory aids, which give a brief insight into living with sight loss and emphasises the importance of our work at Guide Dogs.

The experience will last just over two hours and will conclude with light refreshments and the chance to visit our popular gift shop. 

National Centre - Virtual Experience

Sit back and relax for an hour and join us for a fascinating brand new virtual experience at the UK’s only breeding centre for guide dogs – all from the comfort of your own home.

Hosted by our knowledgeable team, allow us to show you our state-of-the-art facility and fill you in on some of the secrets to our successful breeding programme. 

  • Enjoy a live presentation from one of our experienced team
  • Peek into our Puppy Block! See some of our adorable puppies close up whilst they play, learn, socialise and snooze with their siblings.
  • Find out about how Guide Dogs started, along with some fascinating facts and figures!
  • Learn how we train our dogs to become incredible guide dogs 
  • Hear first-hand from a guide dog owner about what it's like to live with a vision impairment
  • As part of the experience, you will also have the opportunity to ask questions – and have them answered live!

We can't wait for you to join us. 

Regional centres - Classic Experience

We will soon be releasing tickets for our new regional centre visitor experience. Here, you can visit one of our sites and find out how we train our incredible dogs, hear from a guide dog owner and discover what goes on behind the scenes. We look forward to seeing you soon.

Get in touch

For further information please contact the team on