Keeping the information and data of our supporters, service users and volunteers safe is a high priority for everyone at Guide Dogs. To support volunteers with this we have different levels of data protection guidance and training in place.
All volunteers in any role should read our Data Protection and Information Security Essential Guidance document. If your role involves processing data regularly, you’ll also be asked to complete our Data Protection and Information Security training, which must be refreshed every two years.
Please see our Frequently Asked Questions document, for more information, including the list of volunteer roles that are required to complete this training.
There are two ways for you to complete data protection training, through an interactive, accessible eLearning course or a workbook (document) in your preferred format. Once you have completed the training, you will need to respond to eight assessment questions, with a pass rate of six correct answers, to confirm your understanding. Please note that you can attempt the assessment as many times as you need to. If you need assistance to complete the assessment questions, please contact your volunteer manager.
The interactive, accessible e-learning course is available at the following link: https://rise.articulate.com/share/GxIYNfTFfDJPNg6bR4lhvxspTIpA5IxD
The link to the assessment questions can be found at the end of the e-learning, or you can return to this page to select the following link: https://forms.office.com/e/SxrceySwX4
If you have a Kallidus account and the eLearning course has been assigned to you through Kallidus, follow this link to Kallidus.
Please note: Not all volunteers automatically have access to Kallidus.
An accessible workbook (Word) version of the Data Protection training is available for you to complete your learning, in your preferred format.
The standard or large print versions of the accessible training workbook, can be accessed using the following links:
Standard print data protection training workbook
Large print data protection training workbook
If you would prefer to access the workbook in an alternative format (e.g. Braille or audio) please contact your volunteer manager. They can also support you with completing the online assessment questions.
The link to the assessment questions is provided at the end of the workbook, or you can return to this page to select the following link:
https://forms.office.com/e/SxrceySwX4