We’ve done our best to answer any queries you may have below. If you still need help or would like to sign up over the phone, you can call our Guide Dogs Lucky Lottery Helpline on 0800 688 8406 or email luckylottery@guidedogs.org.uk.
The Guide Dogs For The Blind Association is licensed and regulated in Great Britain by the Gambling Commission under licensee account number 4946.
The Lucky Lottery is the Guide Dogs weekly charity lottery. It’s a fantastic way to support the work of Guide Dogs, whilst being in with the chance to win weekly cash prizes. There are 210 guaranteed winners every week and it’s open to all residents of Great Britain aged 18 or over. Fancy your chances? Play now.
Each entry into the Lucky Lottery costs £1. You can play up to 15 entries per week.
No. If you’d prefer, you can sign up by calling us on 0800 688 8406 or by downloading a Lucky Lottery form.
Once we have processed your entry, we’ll send you your Lucky Lottery welcome letter, with all the information you need including the date from which your unique player number(s) will be entered. Please note this may take up to 14 days...and remember to keep this letter in a safe place!
Every Friday a random electronic number generator will select 210 player numbers to select the winners. The first number drawn will win £1,000, the second £200, the third £150, the fourth two prizes or £50, the fifth five prizes of £25, and then 200 runner-up prizes of £10 each.
In the final draw in March, June, September and December the first prize will increase to £10,000 for our Superdraw!
All winners will be notified by post and automatically sent their cheque. If your address changes, please notify our Guide Dogs Lucky Lottery Helpline on 0800 688 8406 so you don’t miss out! If you have won, we will send you an email and you may receive a call from us.
We also announce the prize winners on our Winners’ page every Friday afternoon. Have you been lucky?
Our Superdraw is held four times a year and the top prize of £1,000 is replaced by an incredible £10,000! All active players of the weekly Lucky Lottery will automatically be entered – so no need to do anything.
Upcoming dates:
We understand that circumstances can change, and you may not be able to or wish to continue playing the Lucky Lottery with us. So, of course you can cancel your weekly entries at any time by emailing us at lottery@guidedogs.org.uk or by calling freephone 0800 688 8406 to let us know.
If you would like to update your address or contact preferences please contact our Supporter Experience team at guidedogs@guidedogs.org.uk or call us on freephone 0800 953 0113. The team are available Monday to Friday from 9am to 5pm and are always happy to help with any queries!
Please be aware that once we have amended your record it can take up to six weeks for mail and 30 days for phone and email changes to take full effect.
You can view the complete rules of the Lucky Lottery online.