Matching is the process we use to carefully pair guide dog owners with their guide dogs to ensure a happy and successful partnership.
We take our time to match you with a guide dog who's the best fit for your individual needs. Only through careful choices and understanding both a guide dog owner and our dogs can we create a life-changing partnership that is right for you both.
A guide dog partnership is when someone with a vision impairment has been partnered with a guide dog to help them get out and about, and live the life they choose.
Your guide dog will help enhance your life in lots of ways, however, it’s important to remember that your dog is an individual with their own needs, and you’ll need to look after their health and wellbeing. We believe in recognising each dog's uniqueness so that we can create the ideal match. We prioritise every dog's mental and physical health and wellbeing because a happy dog means a contented and more successful partnership for both of you.
Our matching process is about forming bonds that change lives. By understanding your needs, as well as those of our guide dogs, we make sure your personalities, routines, and future plans align to create lasting partnerships.
When you apply for a guide dog, we ask about your lifestyle, preferences, and individual needs. An assessment then takes place to help us understand your mobility, daily routines, and expectations for your future guide dog partnership. This helps us find a guide dog who is just right for you, setting the stage for a strong partnership.
There are lots of different things we consider when matching dogs and owners, and these include:
When matching dogs and owners, I’ll consider lots of different factors, including the person’s lifestyle, walking speed, the type of transport they might need to take, the level of sight they have, their support network and the length of the routes they will work together.
We have a range of different breeds at Guide Dogs, including Labradors, golden retrievers, German shepherds and crossbreeds. Sometimes, different breeds can offer certain characteristics, but every dog and person is a complete individual; matching the right dog to the right person is one of the most important aspects of our jobs. A guide dog that meets your needs is never the wrong breed.
Once a potential match is made, you can meet your potential guide dog. This initial introduction is the start of your journey together, although sometimes you might meet more than one potential match so that we can assess the best fit. When a match is confirmed, we work with you both to tailor a training programme to meet your needs, so you have every chance for a successful partnership.
We work alongside you to help you and your guide dog to build trust and a strong bond. We’re with you every step of the way with ongoing support and training and to answer any questions or concerns you might have.
Call our Guide Line to speak to an expert who can provide information and advice - we're here to help. We're open 9am-5pm, Monday to Friday (except bank holidays).