How do I apply for a buddy dog

Here at Guide Dogs, our top priority is the welfare and safety of the people we support, our volunteers, staff and our dogs. We remain committed to helping people with sight loss lead the life they choose, and because of Coronavirus (COVID-19), we’ve adapted our physical workshops into online webinars on Zoom, a video conferencing website.

To make sure you still get the most out of the workshops, we’ll provide you with a step-by-step guide on how to use Zoom. Once we’re able to return to face to face workshops, we’ll be sure to let you know.

  1. Call us on 0800 781 1444
    When you phone us, we’ll ask you some questions and then we’ll set up a follow-up call to chat through the Buddy Dog service and whether coming onto a Discovery Session is the best way forward for you and your family. If it is, you’ll be able to book onto one in that second call with us.

  2. Join a Buddy Dog Discovery Session 
    This is a webinar for adults to learn about the buddy dog service and gives you more information about the service before deciding whether it’s the right decision for you and your family.

  3. Fill in an application form 
    Following the webinar, you’ll be sent an application form to fill in. As part of the application process we’ll also need to see supporting documents such as rental agreements or details of your child’s visual impairment. It’s worth getting these sorted now, as we may check them during the buddy dog experience session or on a video call.

  4. Telephone interview 
    Once we’ve got your application, we’ll call to ask some follow-up questions and work out if this is the right service for you and your family.
  5. A home visit 
    We’ll then arrange a home visit using Skype, WhatsApp or another video calling app. Don’t worry, we’ll support and help you with whichever app works best for you.

  6. Join a Buddy Dog Development Session 
    If your application is successful, you’ll be invited to join a second workshop, also delivered via a webinar. This session is designed to give you more information about buddy dogs and advice on looking after a dog in your own home.

    At this stage of the process, we’ll need to wait until the Government guidance around Coronavirus (Covid-19) allows us to offer face to face services again.

  7. Attend a Buddy Dog Experience Session 
    This takes place in one of our training centres and is for the whole family. It gives your child the chance to meet a dog from Guide Dogs and learn all about how to interact with a dog. Following this session, we’ll confirm with you whether you have been accepted or not.

  8. Matching with a buddy dog 
    Once you’ve been to all the training sessions, you’ll be matched with a buddy dog. We can’t say how long this will take, as it depends on your circumstances and if we have the right dog for your family. If we do have the right buddy dog available, your family can collect them at this point and take them home.

  9. Follow-up and qualification 
    You’ll have four weeks (minimum) to get to know your buddy dog and allow them to settle in properly. Next, we will have a video call with you before being able to qualify your buddy dog partnership. We check things such as recall and ensure that you and the buddy dog are doing well.

  10. Ongoing aftercare 
    For the entire time that a buddy dog lives with you, we offer ongoing support and aftercare – you’ll be able to contact us if you have any problems. We’ll also carry out annual check-ins to make sure your child, your family and the dog are still happy.

Want to apply for a buddy dog?

Contact us on

0800 781 1444