Why we're campaigning
Travelling can be difficult for people living with a vision impairment, especially when they are on their own. We heard from several guide dog owners who found travelling by bus challenging as they were unaware when they had reached their stop. As a result, we began campaigning for audio announcements to be introduced to all buses to help people living with a visual impairment to understand where they are and when they need to get off.
I have missed my stop before because the driver drove past it without saying anything to let me know. I once asked a driver for the number of the stand I was at and he completely ignored me, very rude! These experiences are part of my apprehensions currently.
Lee Worcester, guide dog owner
The challenges of using buses for guide dog owners
What we have achieved
Back in October 2016, as a result of our charity campaigner's hard work, we secured legislation meaning all buses need to have audio-visual announcements, helping passengers with sensory impairments navigate bus journeys. The Government made an amendment to the Bus Services Bill that required all buses to provide accessible next-stop and final-destination information for people with vision impairments – fantastic! The Bill became law in 2017.
Amazing results like these demonstrate how campaigning really does change lives and can have a hugely positive impact on the lives of people living with a vision impairment.
A report based on a bus passenger survey of 2,009 people, which took place between February and July 2014, shows that nearly two thirds of blind or partially sighted passengers have missed their stop at least once during the last six months.
Road to Nowhere 2013
We ran a survey between 2012 and 2013 to find out about people’s experiences of using the bus. It revealed that 9 out of 10 people with sight loss found travelling by bus caused them difficulties when visiting places.
The TAS Report
The TAS Report into “Installing Audio-Visual Equipment on Buses – Cost and Practicality Issues”, revealed the real costs of AV: it only costs £2,550 to install AV on a double-decker bus. In comparison, a new bus costs around £190,000.
We’d love to hear from you!
c/o London Mobility Team, 7 Manor Road, Woodford, Woodford Green, IG8 8ER
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