What have we achieved?
We handed in a petition signed by nearly 30,000 people to the big five bus operators calling on them to commit to having audio-visual (AV) announcements on board all their new buses.
We released 'Destination Unknown', a report based on a survey of over 2,000 people. It revealed how important AV announcements on board buses are for all passengers.
We also handed in a petition signed by nearly 10,000 people calling on the Government to make all new buses Talking Buses.
Guide Dogs hosted a Parliamentary Reception in the House of Commons, which was attended by more than 150 MPs and Peers. During her speech, the then Bus Minister, Baroness Kramer, outlined a new initiative by the Department of Transport which they hoped would encourage the development of a cheaper AV system, making it even easier for bus companies to accommodate.
Guide Dogs Chief Executive, Richard Leaman, gave oral evidence to the Transport Select Committee for their inquiry into the accessibility of transport. They later issued the ‘Access to transport for disabled people’ which recommended:
“The Accessibility Action Plan should require a phased introduction of buses with audio-visual information systems over the next ten years. The Department for Transport (DfT) should therefore require new buses to have audio-visual systems in place.”
Our ‘Forgotten Passengers’ report was released. This report showed that nearly 9 out of 10 passengers (87%) with sight loss, who took part in the survey, had missed their stop because they didn’t know where they were on a bus journey.