Christmas Wishes Concert
Frequently asked questions
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The Guide Dogs Christmas Wishes Concert (Virtual) on Tuesday 21 December 2021
It will be a fully edited recording of the live concert in the form of a video link on YouTube.
The virtual concert will be available to view at 7pm on Tuesday 21st December. Virtual ticket holders will be sent an email on the afternoon of the event (21 Dec) with a link to a video recording of the concert at St Mary’s Church. You can watch from the comfort of your own home!
Virtual ticket holders will be sent an email on the afternoon of the concert (21 December) with a link to a recording of the concert at St Mary’s Church. The link can be watched at any time but we recommend tuning in at 7pm. The performance will last approximately 60 minutes.
You will receive tickets via an email from our ticketing platform, Eventbrite. Please check junk mail folders. If you have not received your email, please contact the Events Team at email@example.com.
The Christmas Wishes Concert this year is supported by Royal Canin.
The event will be hosted by presenter and journalist Nicky Campbell, featuring performances from pop legend Heather Small, 2019 Britain's Got Talent winner Colin Thackery, Brit nominated classical sensation Carly Paoli and CBBC's Molly Rainford who was one of Britain's Got Talent's youngest ever finalists, as well as Christmas Wishes favourites, Classical Reflection's twin sopranos Hannah and Naomi Moxon. Not only that, there will be inspiring stories, a celebration of 90 years of Guide Dogs and much more! We will keep you updated as more acts are confirmed.
All acts have kindly donated their time for our event.
Multiple guests can view the virtual concert together with one ticket if watching within the same household. However, we would appreciate any donations or additional ticket purchases to reflect the number within your party.
Yes. There will be two links to the video in the email which will be sent on Tuesday 21 December. One link will be for a fully accessible video. This will have subtitles and audio description. If any further support is required, please contact firstname.lastname@example.org.
Your access link will be sent out on Tuesday 21 December in the afternoon. If you have not received this link by 4pm please contact email@example.com who can resend this. Please do check your junk inbox.
We strongly recommend you watch the event on a laptop or PC using Google Chrome as the web browser. You can also use an iPad, but please note it is not advised to use your mobile as the view can be restrictive.
Depending on your model, you can usually connect your laptop to a TV using a HDMI connection. You will need to follow your owner manual documentation for guidance.
The Events Team will be on hand to support with any queries you may have. But as this will be a recorded video hosted on YouTube, there should be minimal streaming difficulties. If you do have problems, first try checking your internet connection. Check you have the most updated version of YouTube installed. If you still have issues, please email firstname.lastname@example.org.
Have another question?
If you would like to ask us more about the Christmas Wishes Concert, please contact our team who will be happy to help.