Royal Canin

Valued partner of Guide Dogs for over 10 years

We have an amazing partnership with Royal Canin. For more than 10 years, Royal Canin has been supplying food for over 7,000 life-changing guide dogs - ranging from puppies, to guide dogs in training, working guide dogs, through to older dogs enjoying their retirement.

The role of a guide dog is so important in supporting people with sight loss to lead active and independent lives. Therefore, it's essential that each dog receives a diet matched to its specific nutritional requirements to keep it healthy, happy and able to work every day. Royal Canin helps us to select a diet for each individual guide dog from its wide range of professional and veterinary foods.

Personal support service to guide dog owners

Royal Canin also goes that step further to ensure that guide dog owners receive the support they need, particularly during challenging times such as the Covid-19 pandemic. Their dedicated customer support team provides a personal service and arranges for orders to be delivered swiftly to guide dog owners' homes, with priority given to vulnerable clients. The relationship is carefully managed with regular contact, so that deliveries are left safely in the right location for the guide dog owner, keeping to strict safety guidelines.

Our partnership with Royal Canin is really important to us as an organisation. The nutritional advice and expertise they provide to our team are invaluable in helping us care for our dogs. Also, the level of service and consideration they provide to guide dog owners is exceptional. We're proud to consider Royal Canin an extension of the Guide Dogs team.
Katherine Gunn, National Dog Health and Wellbeing Lead, Guide Dogs

Supporting the weight management of guide dogs

Talking scales initiative

Royal Canin is supporting our guide dog weight management initiative.

Weight management in dogs is increasingly becoming a problem nationwide in the general population. Even a small amount of extra food inadvertently given can add up over time, leading to excess weight gain, which can cause health issues. Research has shown that when using a measuring cup, dog owners can overfeed by up to 80%!

For people with sight loss, it's even more of a challenge to monitor the quantity of food they give to their guide dog, as many are unable to use standard kitchen scales.

Royal Canin is helping us address this problem through a new pilot project by funding the provision of digital talking scales to 200 guide dog owners.

By enabling people to manage their dog's weight better, there is a greater likelihood of the dogs leading a longer, happier and healthier life. It also reduces the risk of cutting short the guide dog's time as a working guide for the owner.

The scales are already having a positive impact on the lives of guide dog owners and their dogs.

Guide dog owner Teresa with guide dog Baden - recipients of talking scales funded by Royal Canin

Guide dog owner saved from counting kibble!

Guide dog owner Teresa previously spent 10 minutes every day counting 200 individual pieces of kibble for her guide dog Baden. That's 427 hours in total since she got Baden seven years ago!

Supporting the lifetime of a future life-changer

Royal Canin is supporting the lifetime cost of a puppy called Robin, who is currently living with a volunteer puppy raiser until he is old enough to start his formal guide dog training.

Raising awareness of sight loss

Royal Canin is active in sponsoring and supporting some of our key events and fundraising activities, helping us to raise awareness about the challenges of sight loss and the importance of the work that we do. For example:

  • Supporting our key events providing gifts and prizes

  • Providing nutritional advice and all training products in our 'Good Dog!' training subscription packs

  • Sponsorship of our annual Christmas Wishes event

  • Running major social media campaigns in support of our work and partnership

A truly committed team

Even the staff at Royal Canin are committed to getting involved personally, with their national account manager looking to run the London Marathon and fundraising in aid of Guide Dogs. Another member of the team, Emma (pictured below), has even rehomed a guide dog named Alfie!

We're extremely proud to have partnered with Guide Dogs for over 10 years. The charity transforms the lives of so many people so we couldn't be more proud to support and collaborate with them on issues such as the weight management of guide dogs. Working with Guide Dogs puts a spring in my step every day and makes me even more passionate. about my job at Royal Canin.
Martyn Cherry, PRO National Key Account Manager